Succession Planning for Alliance Property Manager

You’ve heard us talking about Bob Bono, our 20+ year property manager and “secret sauce” to
our 2nd chance housing, relational property management operations. Bob is starting to think
about retiring in the next 1-3 years. Alliance is implementing a succession plan for him by
hiring a part-time property manager to train in over the next year to learn the “Alliance way.”

Alliance’s property management begins with low barrier screening that gives adults and
families a 2nd chance to access stable, quality housing despite a background that may include
evictions, poor credit, criminal convictions, or high rent to income ratios. Alliance has
operated housing with this philosophy for the past 25+ years.

Alliance’s tenants often have incomes at or below 30% of area median income. People living
on this level of income are adept at managing occasional set-backs – a car break down, large
medical bills, or assistance to a family member. They simply need some flexibility with rent
payments to remain stably housed. Alliance’s property management is flexible and negotiates
rent payment plans with all tenants who need one.

This management style is unique among property managers – even other nonprofit organizations. It’s not taught in a book or a
class. In its succession planning, Alliance is looking for candidates with a strong foundation in tenant/landlord relations and law.
Combined with the necessary on-the-job training, Alliance looks forward to successfully sustaining its 2nd chance, relational
property management operation past the retirement of our dedicated, long-time employee, Bob.

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